CONSIDER A CAREER WITH US!

Sterling McCall Toyota is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified Service Dept Repair Order Booker/ Warranty Clerk to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
• Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
• Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
• Check each repair order against the vehicle service history to avoid making duplicate claims.
• Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
• Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
• Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
• Maintain a record of all claims submitted, returned/rejected or paid and their current status.
• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.
• Will maintain Warranty Receivable Schedule and submission of warranty journal entries and process part and inventory warranties.
• Verify receipt of payment.

Qualifications

• 3+ years of  Automotive experience. 
• ADP / CDK Dealer Services experience a plus.
• Ability to work independently and be self-motivated. 
• Great attitude with high-energy personality.
• Support Service Management.
• Professional appearance and work ethic.
• High School diploma or equivalent.

*All applicants must pass pre-employment testing to include:  background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer.