CONSIDER A GREAT CAREER WITH US!

Rivertown Automall is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add motivated, outgoing, friendly and professional CALL CENTER AGENTS to our team.  We are an established organization with a long history of high levels of customer satisfaction, and we are committed to delivering a high-line experience to all of our clientele.

Some things about the job...

• Contact existing clients of the dealership to inform them of specific offers and events.
• Quickly build rapport with clients over the phone and influence them to bring their vehicles in to explore opportunities for them to look at new vehicle options.
• Build and maintain a client base by setting appointments with the new and pre-owned sales staff.
• Work with various web-based applications and technologies to obtain pricing, product availability, and information.
• Follow up with existing clients to ensure satisfaction.
• Do all of these tasks in a timely and professional manner.

You need…

• Prior sales or customer service experience.
• Call center experience is a plus.
• High level of attention to detail.
• Strong communication skills, both written and verbal.
• Ability to develop positive relationships with team members and customers.
• Have a strong positive attitude!
• Five day / 40 hour work week, available days and some nights and Saturdays.
• Appropriate dress is required.

In addition to competitive pay, we offer our associates the following benefits:

• Professional work environment with conrinuous job training and advancement
• Health Insurance
• Dental insurance
• Vision, Life, Disability insurance
• 401(k) plan with company match
• Paid  vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

We look forward to hearing from you!

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom.  We offer a team environment, and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer.

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