Warranty Administrator

Job ID 2022-24782
Job Location US-TX-Houston
Category Sales Management
Type Regular Full-Time

More Information About This Job


The Business Support Center is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified Automotive Warranty Administrator to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities


  • Review each repair order for compliance with Manufacturer Warranty Policy
  • Process all warranty claims timely and in accordance with manufacturer guidelines
  • Follow up on all warranty rejections timely and resolve issues to obtain payment
  • Post all warranty payments as received and address any differences or flag corrections
  • Maintain receivable schedule in accordance with Group 1 Automotive Policy and Procedures
  • Review each repair order to ensure proper documentation
  • Maintain open lines of communication with dealership



  • Prior dealership warranty experience is preferred.
  • Experience using CDK is a plus.
  • Ability to work independently and be self-motivated. 
  • Great attitude with high-energy personality.
  • High School diploma or equivalent

*All applicants must pass pre-employment testing to include:  background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.