Receptionist - Ira Collision Center

Job ID 2021-20141
Job Location US-MA-Danvers
Category Customer Service
Type Regular Full-Time

More Information About This Job

Overview

IRA COLLISION CENTER is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified RECEPTIONIST to our team. 

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.
  • Direct telephone calls to the appropriate parties as necessary.
  • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
  • Assist Customers in scheduling appointment s for repairs.
  • Assist the Collision staff in contacting customers whose vehicles have been completed.
  • Assist Customers with getting vehicles towed to the Collision Center
  • Open Repair order for incoming appointments.
  • Perform cashiering duties for payment of repairs
  • Handle and account for the cash in and out in the assigned cash draw
  • Provide support with faxing, typing, mail, filing, etc.

Qualifications

 

  • Good communication skills both written and verbal
  • Professional appearance and work ethic
  • Superior customer service skills
  • Strong mathematical ability
  • High school diploma or the equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity employer.

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