Customer Service Representative - Boardwalk Honda

Job ID 2021-17639
Job Location US-NJ-Egg Harbor Township
Category Customer Service
Type Regular Full-Time

More Information About This Job

Overview

Boardwalk Honda is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified CUSTOMER SERVICE REPRESENTATIVE to our team. 

 

The ideal candidate is someone with high energy and motivation to work in a busy service department!

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Meet and greet service customers promptly in a professional and courteous manner.
  • Liaison between the service and sales department.
  • Engage with customers waiting for their vehicles in the customer lounge.
  • Make daily follow up calls to customers who have service concerns in attempt to resolve any concerns.
  • Work closely with the service drive team to ensure things run efficiently.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

  • At least 1 year of retail, service or hospitality industry experience is preferred.
  • High energy and motivation
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Self-starter and self-motivated.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.

*All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

 

Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

Group 1 Automotive is an Equal Employment Opportunity employer.

 

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