SMICKLAS CHEVROLET IS INTERVIEWING EXPERIENCED AUTO SERVICE PROFESSIONALS! WE ARE A STAFFFED SERVICE DEPARTMENT AND GROWING!!
Smicklas Chevrolet is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Automotive Service Director to our team.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Hire, train, develop and motivate the service department staff and monitor their performance.
Forecast goals and objectives for the department and ensure they are met.
Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
Maintain daily sales and production records as required by dealership management.
Develop and monitor budgets for the service department and keep dealership management informed of variances.
Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Handle customer complaints tactfully, promptly, and with concern for the customer.
Establish promotional service prices.
Ensure proper repair techniques are being used.
Schedule training as necessary to properly repair and service vehicles.
Other duties may be assigned by management.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Two or more year’s management experience in an automotive service department.
Experience managing 10+ employees preferred.
CDK Experience a plus
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Excellent customer service skills.
Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, respect and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.