Bob Howard Parts Distribution Center is part of the fast growing Group 1 Automotive, a leader in automotive retail.
Established in 2012, we are a solid and growing Multi Channel E-Commerce Automotive OEM business in search of an exceptional E-Commerce Customer Service Representative.
E-Commerce Customer Service Representative will oversee all aspects of customer service, order processing and fulfillment, as well as work alongside the fulfillment team to achieve maximum productivity.
This is a hands on position which may vary in work environment (95% of the work setting is in an air conditioned office).
Job responsibilities include and are not limited to;
- Processing all internet orders from our many customers platforms
- Responding to customer emails in a timely and professional manner
- Answering all incoming phone calls, processing phone orders and providing customer service resolution
- Performs quality control checks on all orders fulfilled
- Handle returns
- Fraud detection and prevention
- Taking on related projects assigned by Management and following through accordingly
- Excellent written and verbal communication
- Exceptional organizational skills
- Proficiency in Microsoft Office with ability to learn new systems and programs quickly
Compensation & Benefits:
- Monday – Friday, 8 am - 5:0 pm, No weekends
- Air-Conditioned environment
- Exciting and casual work environment
- $12 - $15 an hour
Group 1 Automotive is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.
Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.