New Toyota Product Knowledge Specialist - Toyota of Rock Hill
Job ID | 2019-9472 |
Job Location | US-SC-Rock Hill |
Category | Service Advisors |
Type | Regular Full-Time |
More Information About This Job
Overview
Toyota of Rock Hill is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified NEW TOYOTA PRODUCT KNOWLEDGE SPECIALIST to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
- Salary plus Bonus
- Monthly Bonus Levels • Sales Incentives
- Full Training & Support • Wonderful Working Environment
- Medical Insurance • Great Advancement Opportunities
- Dental Insurance • Vision Coverage
- Life Insurance • 401(k) with Employer Match
- Employee Stock Purchase Plan
Responsibilities
- Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism and Teamwork.
- Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
- Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
- Supports the client advisor on product related tasks and activities.
- Fully explains vehicle features, application and benefits.
- Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
- Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
- Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
- Keeps abreast of new products, features, accessories, etc., and their benefits to clients
- Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
- Maintains high ethical standards in all actions and maintains a professional appearance at all times.
- Demonstrates passion about brand and products.
- Confident in using new media (tablets, social media, etc).
- Assist in other areas of the Sales department and performs other administrative duties, as assigned.
Qualifications
- Confidence in your ability to be successful.
- Outstanding communication skills both verbal and written.
- Professional appearance and outstanding work ethic.
- Great attitude with a high-energy personality.
- Superior customer service skills.
- A desire to work in a commission, performance-based, environment.
- Self-starter and self-motivated.
Ability to work well in a process-driven environment.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer
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