Office Assistant/Customer Service Rep - Smicklas Collision Center

Job ID 2019-9428
Job Location US-OK-Oklahoma City
Category Service Management
Type Regular Full-Time

More Information About This Job


Smicklas Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a Customer Service Rep to our team.


Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.


In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities



  • Controls all posted documents, including time records, vehicle deals, commissions and additions and changes to inventory.
  • Prepares daily bank deposit and cash report.
  • Maintains an effective cash management system. Forecasts cash needs.
  • Maintains cash reporting logs and documents.
  • Ensures state used car books are up to date.
  • Controls petty cash amounts for dealership and sales department.
  • Provides a timely daily operating control (DOC) and keeps the dealer/general manager informed about the trends.
  • Reconciles select accounts monthly.
  • Approves adjustments to inventory and receivable accounts.
  • Ensures that all manufacturer accounts including warranty claims, rebates, interest, protection and co-op advertising accounts are current and accurate.
  • Prints monthly journals, schedules and general ledger. Closes month by processing accounting month end.
  • Participates in the preparation of short and long term forecasts.
  • Prepares tax reports, tax deposits and tax returns in a timely, accurate manner.
  • Manages the payoff of vehicle floor plan and works with bank representatives.


  • Prior experience in a dealership..
  • Proficient at operating a personal computer including Microsoft Office:  E-mail, Excel and Word.
  • ADP Dealer Services Experience a plus.
  • Fluency in CDK preferred 
  • Ability to work independently and be self-motivated.
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Strong attention to detail.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills, both verbal and written.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.