Drive Manager - Mike Smith Honda

Job ID 2019-12241
Job Location US-TX-Beaumont
Category Sales Management
Type Regular Full-Time

More Information About This Job

Overview

MIKE SMITH HONDA is  part of the fast growing Group 1 Automotive, a leader in automotive retail!  We are growing and searching for a highly qualified Drive Manager to add to our Service Team.  The Drive Manager will assist the Service Manager in leading a team of Service Advisors.  If you are a highly experienced automotive Service Advisor ready for the next step, than this could be your next career move!

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Assist Service Manager/Director in driving staff and monitoring their performance.
  • Ensure that common courtesy is shown to all customers by every  department employee to promote customer satisfaction.
  • Maintain daily sales and production records as required by dealership management.
  • Ensure that the department meets all customer satisfaction (CSI) and financial goals.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Handle customer complaints tactfully, promptly, and with concern for the customer.
  • Ensure proper repair techniques are being used.
  • Stay up to date on product changes and new products.
  • Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.
  • Other duties may be assigned by Service Manager.

Qualifications

 
  • Minimum 1 year of retail automotive Service Advisor or Service Manager experience.
  • ADP Dealer Services Experience a plus.
  • Supervisory skills helpful.
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.

 

We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

#LI-LI1