IRA COLLISION CENTER is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified COLLISION CENTER RECEPTIONIST to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.
Direct telephone calls to the appropriate parties as necessary.
Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
Assist the Collision staff in contacting customers whose vehicles have been completed.
Thoroughly inspect every repair order for proper completion.
Reconcile repair orders.
Accurately calculate the total retail price for repairs, parts, supplies, etc. and enter them in the appropriate spaces on the repair order.
Collect the total retail charges from the customer in cash, check or authorized charge account
Maintain the effective labor rate control forms.
Control the keys associated with complete repair orders, return customer's keys to them when their bills are paid and direct them to the location of their vehicle.
Handle and account for the cash in and out in the assigned money box daily..
Provide support with faxing, typing, mail, filing, etc.
Good communication skills both written and verbal
Professional appearance and work ethic
Superior customer service skills
Strong mathematical ability
High school diploma or the equivalent
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.