Toyota Retention Agent - Ira Toyota of Danvers

Job ID 2019-10318
Job Location US-MA-Danvers
Category Customer Service
Type Regular Full-Time

More Information About This Job


IRA TOYOTA OF DANVERS is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified TOYOTA RETENTION AGENT to our team.


The pay for this position is Hourly plus Bonus.


In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, and Vision insurance
  • Life & Disability insurance
  • 401(k) plan with company match
  • Paid  vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities


  • Review current Toyota customers file and communicate offers on upgrading to a New Toyota.
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Maintain outstanding customer service



  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Maintaining a positive, can-do attitude

  • High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.


Group 1 Automotive is an Equal Employment Opportunity employer.