Service Cashier - Sterling McCall Hyundai

Job ID 2018-8704
Job Location US-TX-Houston
Category Customer Service
Type Regular Full-Time

More Information About This Job

Overview

Sterling McCall Hyundai is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified SERVICE CASHIER to our team.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Responsibilities

  • Maintain confidentiality of company information at all times.
  • Maintain confidentiality of customer nonpublic information at all times.
  • Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
  • Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
  • Calculate the material (or shop supplies) charge applicable for each repair order.
  • Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
  • Collect the total retail charges from the customer in cash, check or authorized charge account.
  • Provide the customer with the proper change and/or receipts.
  • Properly document charge purchases according to the policies established by the office manager.
  • Calculate and enter the warranty charges applicable.
  • Complete the accounting section of the repair order as directed by the business manager.
  • Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
  • Maintain the effective labor rate control forms as directed by management.
  • Handle and account for the cash in and out in the assigned money box daily.
  • Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.
  • File repair orders as directed by service department management.
  • Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.

Qualifications

  • Outstanding communication skills both verbal and written.
  • Professional appearance and outstanding work ethic.
  • Great attitude with a high-energy personality.
  • Superior customer service skills.
  • Self-starter and self-motivated.
  • Ability to work well in a process-driven environment.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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