Service Loaner Car Representative - Mercedes-Benz of Georgetown

Job ID 2018-8394
Job Location US-TX-Georgetown
Category Customer Service
Type Regular Full-Time

More Information About This Job

Overview

Mercedes-Benz of Georgetown is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified LOANER CAR REPRESENTATIVE to our team.

 

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Responsibilities

  • Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
  • Make sure loaner vehicles are filled to at least 1/2 or fuel tank before loaning them out.
  • Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
  • Responsible for ensuring proper documentation requirements are met for all loaner contracts.
  • Ensure loaners are lined up and ready for the early appointments in the morning.
  • Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.
  • Be able to work rotating schedules including Saturdays

Qualifications

  • Outstanding customer service skills.
  • Professional appearance and outstanding work ethic with ability to multi-task.
  • Great attitude with a high-energy personality.
  • Superior customer service skills.
  • Self-starter and self-motivated.
  • Ability to work well in a process-driven environment.
  • High school diploma

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.