Experienced Automotive Service Advisor - World Toyota

Job ID 2017-4083
Job Location US-GA-Atlanta
Category Service Advisors
Type Regular Full-Time

More Information About This Job

Overview

World Toyota is looking to add Experienced Automotive Service Advisor.

 

Benefits

  • Service Advisor University – Paid for by Group 1 Automotive
  • Performance / longevity bonuses
  • Health, Dental, Vision, Life and Disability Insurance
  • 401(k) with company match
  • Paid Time-off
  • Employee stock purchase plan
  • Employee vehicle purchase program

Responsibilities

  • Setting, confirming and preparing for appointments to expedite the customer’s service experience
  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle
  • Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information

Qualifications

  • 1 year Automotive Service experience required
  • CDK/ADP experience a plus!
  • High School diploma or equivalent
  • Strong desire to provide an exceptional customer experience
  • Ability to achieve targeted goals
  • Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
  • Valid in-state driver’s license and must maintain an acceptable, safe driving record

 

 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail.  Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

 

#LI-WS1